Wondering how to get through a challenging negotiation?
Do you need some different strategies to improve your business partnerships?
Looking for ideas to deal productively with conflict and get on with business?
The C2C ADR Council is a non-profit organization that can help you get the tools and resources to manage conflict effectively without losing sight of your bottom line.
We provide you with tools such as;
- Situation Assessment
- Cost Benefit Analyses
- Problem-Solving Planner
We are updating this to reflect business conflict resolution in general.
Do you know that in most conflicts, fewer than 5% go to court? And, of those, the executives responsible do not meet face to face to figure it out together?
Stay in control of your time, costs, agreements, and future by engaging successfully with those that oppose you.
Contact me with your stories, challenges, and successes. Let’s talk. Let’s collaborate.
Here is an excerpt focussing on the barriers to effective negotiation. This is from the table available online. Roadblocks to Effective Negotiation.
http://www.c2cadr.ca/Handbook/Chapter2/Roadblocks%20to%20Effective%20C2C%20Dispute%20Resolution.pdf
Difficult or conflicted negotiations. Highly competitive nature of
Highly competitive nature of industry. Different negotiation approaches. Win-lose approaches. Imbalance of power Low trust, high
Different negotiation approaches. Win-lose approaches. Imbalance of power Low trust, high scepticism Right issues – wrong approach Concern about unknown new process Recognize there may be more effective approaches to negotiations and dispute resolution. Support early face-to-face assessment and planning meeting (Pre-ADR/Situation Assessment Meeting). Explore options as early as possible (PADR/SAM). Improve understanding of available tools and techniques. Support revisiting the balance between collaboration and competition Realistic cost-benefit information.
Support revisiting the balance between collaboration and competition Realistic cost-benefit information.
Expectations placed on negotiators to be skilled and to produce results. Frustration with positions. No communication – no response Time – need quick results Pride and being right Refusal to meet face to face Be more receptive to an open dialogue with other parties. Encourage interest-based approaches Encourage early assessment and planning Offer training and coaching.
Encourage face-to-face meetings. Nondisclosure of information or simple lack of data or information. Withholding information. Must not give up my advantage. Battle of experts Questionable application of JP 90/95 More complete information is shared between the parties: • Encourage early disclosure Assess what, how, and when for info exchange as early as possible Raise and deal with issues of trust Encourage appropriate use of JP 90/95 tools Recommendations on how EUB can support early info exchange
Battle of experts. More complete information is shared between the parties. Encourage early disclosure. Assess what, how, and when for info exchange as early as possible.
Raise and deal with issues of trust….. st-based approaches Encourage early assessment and planning Offer training and coaching Encourage face-to-face meetings 3) Nondisclosure of information or simple lack of data or information • • • • • • • • • Withholding information Must not give up my advantage Cost to obtain Battle of experts Questionable application of JP 90/95 More complete information is shared between the parties: • Encourage early disclosure Assess what, how, and when for info exchange as early as possible Raise and deal with issues of trust Encourage appropriate use of JP 90/95 tools Recommendations on how EUB can support early info exchange
Frustration with positions No communication – no response Time – need quick results Pride and being right Refusal to meet face to face Be more receptive to an open dialogue with other parties: Encourage interest-based approaches Encourage early assessment and planning Offer training and coaching Encourage face-to-face meetings 3) Nondisclosure of information or simple lack of data or information.
Encourage interest-based approaches Encourage early assessment and planning Offer training and coaching Encourage face-to-face meetings 3) Nondisclosure of information or simple lack of data or information.
Withholding information; Must not give up my “advantage”.
Battle of experts. More complete information must be shared between the parties. Encourage early disclosure. Assess what, how, and when for info exchange as early as possible.
Raise and deal with issues of trust…